Customer Service Representative (German)

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Az állás részletei:

Our partner is looking for candidates for the following position:

Customer Service Representative (German)

 

Apply:

https://allas.hsagroup.hu/jobs/Customer-Service-Representative-German

 

Tasks:

  • Handling customer support and technical-support related questions
  • Providing reliable, and accurate information to customers while maintaining effective communications
  • Helping customers with information about the products and services
  • Assisting the customers or escalate service related issues to the appropriate department in accordance to the client’s processes and procedures
  • Communicate positively with team members, customers, and other partners

 

Requirements:

  • Good working knowledge of Microsoft Office tools, including Social Media platforms and Internet
  • Technically savvy with smartphones and smartwatches
  • Familiar with CRM platform
  • SAP
  • Excellent written and verbal communication
  • Willing to learn new skills and grow with the company
  • Previous experience in SSC/BPO and Customer Service nice-to-have

 

Our client offers:

  • Competitive wage
  • Cafeteria
  • Training opportunities
  • Friendly and diverse work atmosphere
  • Modern office environment
  • Local and global career progression opportunities

 

Apply:

https://allas.hsagroup.hu/jobs/Customer-Service-Representative-German